Total Tech Support, based in Telford, has been named IT Services Business of the Year in the West Midlands, recognising the business and the support it has built among customers and its local community.
Total Tech Support is celebrating after being named IT Services Business of the Year in the West Midlands, part of the My Local Awards programme for West Midlands.
The award recognises businesses that have made a genuine impression on the people they serve. Total Tech Support was announced as a winner on 20 October 2026, following public voting across the programme. My Local Awards is free to enter, and businesses cannot pay to be nominated, shortlisted or named a winner.
For Total Tech Support, the recognition reflects more than a single moment. It represents the relationships the business has built with its customers, the work that goes on behind the scenes and the reputation it has established in and around Telford.
Total Tech Support describes its work as follows: “ We help businesses take the stress out of IT. From everyday technical support and Microsoft 365 to cybersecurity, backups, networking and fully managed IT services, we provide reliable, straightforward solutions that keep businesses running smoothly. ”
The award highlights the qualities that have helped Total Tech Support stand out in its category and earn the support of the people who know the business best.
Being named IT Services Business of the Year places Total Tech Support among the businesses recognised through the West Midlands for the contribution they make to their customers and communities across West Midlands.
For the people behind Total Tech Support, the result is also a chance to reflect on the support they have received from customers and the wider community. Awards of this kind are ultimately shaped by the people who choose to support, recommend and vote for the businesses they value.“ I was genuinely delighted and a little surprised! When you're busy running a business, you don't always stop to appreciate what you've achieved. To receive recognition for something I've worked so hard to build was an amazing feeling, and I'm incredibly proud to have won. ”
James Burrows , Founder & Director , Total Tech Support
The recognition provides an opportunity for the business to celebrate what it has achieved so far while also looking ahead to its next chapter.
